Base24Fx Terms and Conditions
Welcome
to Base24Fx! These Terms and Conditions ("Terms") govern your access
and use of our website, trading platform, mobile applications, and all
related services (collectively, the
"Platform"). By accessing or using the Platform, you agree to be bound
by these Terms. If you disagree with any part of these Terms, you may not access or use the Platform.
1. Introduction
Base24Fx
is a financial technology company that provides a platform for users to
trade various financial instruments. We strive to offer a user-friendly
and secure environment for you to make informed investment decisions.
2. Definitions
Throughout these Terms, the following definitions apply:
- "User" or "You": Any individual or entity accessing or using the Base24Fx Platform.
- "We," "Us," "Our," or "Base24Fx": Refers to Base24Fx and its affiliates, officers, employees, and agents.
- "Platform": The Base24Fx website, trading platform, mobile applications, and all related services.
- "Account": A user account created on the Platform to access services.
- "Services": All products, features, functionalities, content, and support offered by Base24Fx through the Platform.
- "Financial Instruments": Assets traded on the Platform, including stocks, options, forex, and others.
3. Eligibility
To use the Base24Fx Platform, you must:
- Be at least 18 years old or of legal age to enter into binding contracts in your jurisdiction.
- Have the legal capacity to enter into these Terms.
- Not be a resident of any country where the use of the Platform is prohibited by law or regulation.
4. Account Registration and Security
4.1 Account Creation
To access certain features of the Platform, you may be required to create an account. You are responsible for:
- Providing accurate, complete, and current information during registration.
- Maintaining the confidentiality of your account credentials, including username and password.
- Accepting all activities that occur under your account.
You agree to immediately notify Base24Fx of any unauthorized use of your account or any other security breach.
4.2 Account Verification
We
may require additional verification documents to comply with anti-money
laundering (AML) and know-your-customer (KYC) regulations.
5. Use of the Platform
5.1 License Grant
Base24Fx
grants you a non-exclusive, non-transferable, revocable license to use
the Platform for personal, non-commercial investment purposes, subject
to these Terms.
5.2 Acceptable Use
You agree to use the Platform only for lawful purposes and in accordance with these Terms. Prohibited activities include:
- Using the Platform for any illegal activity, including fraud, money laundering, or market manipulation.
- Attempting to gain unauthorized access to the Platform or user accounts.
- Disrupting or interfering with the Platform's functionality or performance.
- Using the Platform to transmit any harmful or malicious content, such as viruses or malware.
- Employing any automated tools or scripts to access the Platform without our authorization.
- Engaging in market manipulation or any activity that gives you an unfair advantage.
6. Investments and Trading
6.1 Risk Disclosure
Financial
markets are inherently risky, and investing in financial instruments
involves significant potential for loss. You acknowledge and agree that:
- You are solely responsible for all investment decisions made on the Platform.
- We do not guarantee any returns on investments.
- Past performance is not necessarily indicative of future results.
6.2 No Financial Advice
The
information provided on the Platform is for informational purposes only
and does not constitute financial advice. You should consult with a
qualified financial advisor before making any investment decisions.
6.3 Market Data
Base24Fx
strives to provide accurate and up-to-date market data, but we cannot
guarantee its accuracy, completeness, or reliability. Market data is
subject to change without notice, and delays or errors may occur.
6.4 Order Execution
Orders
placed on the Platform are subject to execution by our systems or
third-party liquidity providers. We cannot guarantee the execution of
any order, and order execution may be influenced by various factors,
including market conditions and order type.
7. Fees and Charges
7.1 Service Fees
Base24Fx
charges various fees for using the Platform, including commissions,
spreads, and account management fees. A detailed schedule of fees is
available on our website.
7.2 Payment Methods
You
agree to pay all applicable fees using a valid payment method linked to
your account. We reserve the right to suspend your account for reason
related to payment.
- 7.3 Fee Changes:
Base24Fx reserves the right to change its fee structure at any time. We
will provide reasonable notice to users about any fee changes through
our website, email notifications, or platform announcements.
- 7.4 Inactivity Fees:
We may charge an inactivity fee for accounts that remain dormant for an
extended period. The specific timeframe and fee amount will be clearly
communicated.
- 7.5 Margin Requirements:
Trading on margin involves borrowing funds from Base24Fx to amplify
potential returns. Minimum margin requirements are set for different
financial instruments, and failure to maintain sufficient margin may
result in margin calls or forced liquidation of positions.
- 7.6 Account Funding and Withdrawal:
Deposits and withdrawals can be made through various payment methods
supported by the Platform. Processing times and fees may vary depending
on the chosen method.
- 7.7 Chargebacks and Disputes:
You are responsible for resolving any chargebacks or disputes with your
payment method provider. Base24Fx may suspend your account activity
until such disputes are settled.
- 7.8 Tax Implications:
You are solely responsible for understanding and complying with all tax
obligations related to your investment activities on the Platform.
Base24Fx is not responsible for providing tax advice.
- 7.9 Payment Errors:
We strive to ensure accurate billing, but errors may occasionally
occur. You are responsible for reviewing your account statements and
notifying Base24Fx of any discrepancies promptly.
- 7.10 Fee Refunds: Base24Fx may offer fee refunds in certain circumstances, as outlined in our specific fee policy.
8. Platform Availability and Maintenance
- 8.1 Service Interruptions:
The Platform may be unavailable for scheduled maintenance or due to
unforeseen technical issues. We will make reasonable efforts to minimize
downtime and communicate any planned maintenance in advance.
- 8.2 System Outages: Base24Fx is not liable for any losses incurred due to platform outages or technical malfunctions beyond our reasonable control.
- 8.3 Platform Updates:
We may periodically update the Platform to improve functionality,
security, or introduce new features. These updates may require temporary
downtime or changes to the user interface.
9. Intellectual Property
The
Platform, including its content, design, and trademarks, is the
intellectual property of Base24Fx or its licensors. You are granted a
limited license to access and use the Platform but may not copy, modify,
or distribute any part of it without our written consent.
10. Privacy Policy
Base24Fx
collects and uses your personal information as described in our Privacy
Policy. By using the Platform, you consent to this data collection and
usage. You can access our Privacy Policy on our website.
11. Risk Management
- 11.1 Suitability Assessment:
Base24Fx may offer a suitability assessment tool to help you determine
the appropriateness of certain financial instruments based on your risk
tolerance and investment objectives. However, the final investment
decision remains your responsibility.
- 11.2 Stop-Loss Orders:
We recommend using stop-loss orders to limit potential losses on your
positions. Stop-loss orders are not guaranteed to execute at the exact
price due to market volatility.
12. Compliance
- 12.1 Anti-Money Laundering (AML) and Know-Your-Customer (KYC):
Base24Fx complies with AML and KYC regulations to combat financial
crime. You may be required to provide additional verification documents
to comply with these regulations.
- 12.2 Market Regulations:
Base24Fx operates in accordance with all applicable financial market
regulations. We may restrict certain trading activities or features for
users in specific jurisdictions.
13. Third-Party Services
The
Platform may integrate with or link to third-party services. Your use
of these services is subject to their own terms and conditions. Base24Fx
is not responsible for the content or practices of any third-party
service.
14. Disclaimers and Limitations of Liability
- 14.1 Disclaimer of Warranties: The Platform is provided "as is" and without warranties of any kind, express or implied. We disclaim all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, and security.
- 14.2 Limitation of Liability:
Base24Fx shall not be liable for any direct, indirect, incidental,
special, consequential, or punitive damages arising from your use of the
Platform, even if advised of the possibility of such damages.
15. Indemnification
You agree to indemnify and hold Base24Fx, its
affiliates, officers, agents, and employees harmless from any claim or
demand, including reasonable attorneys' fees.